The Catholic Syrian Bank Limited

CSB Bank Limited had its modest beginning in November 1920 and is currently the oldest private sector bank in Kerala. During this century-long period, the Bank has grown from strength to strength, adapting admirably to the far-reaching social, political, and economic changes that have taken place during the period. The enterprising spirit inherited from its founding fathers has been maintained throughout its history, which has blended the tradition of hard work and customer focus in its march to the new Millennium. It was in the year 1969 that the Bank became a Scheduled Bank, as it was included in the Second Schedule of Reserve Bank of India Act. In 1972, it came out of its traditional bastion and opened its first branch in Chembur, Mumbai. “A Class” Scheduled Bank status was attained by the Bank in the year 1975 and it entered the field of International Banking in the same year. CSB Bank currently operates 757 branches and 655 ATMs nationwide, dedicated to ensuring an exceptional financial experience for our esteemed customers. For efficient administration, the Bank has organized all its branches under 11 Zonal offices. The Bank delivers its products and services through multiple delivery channels that include branches, ATMs, internet, and mobile banking. While the Bank has a long operating history as a traditional bank, it is currently focusing on initiatives to transform itself into a full-service contemporary bank. Towards this end, the Bank has recently undertaken several initiatives to enhance its business focus by upgrading processes, technology, and human resources. As part of its transformation, the Bank has organized its operations under focused business areas; re-aligning, training, and incentivizing employees; creating new products and services; increasing sales and marketing efforts; investing in technology and strengthening the monitoring and risk management framework. We have implemented strategic changes in our business model as a full-service new-a